FAQS

How to order?

To order simply proceed to checkout your desired item and follow the instruction for the mode of payment. Deposit the REQUIRED DOWNPAYMENT ONLY and then send the screenshot to us to secure your slot. 

When is the balance payment?

Remaining balance will be paid upon the arrival of the item here in PH. You are given 1-2 weeks to settle the balance and claim the items. Failure to do so will result to forfeiture of your deposit.

Location?

Lalamove/Pickup point
Tondo(near Tutuban)
Tutuban(walk in & pickup point soon)
 
Deadline of Pre Orders? 
Usually pre orders are open 2-4 weeks from the posted period or until sold out. Licensed ones are usually more limited as they tend to sold out quickly. You can still try asking us if the item you want is still open. Mind you to take advantage of the pre order price while it is still open.

 

Mode of Payment
BDO
002960303276
Jerome Shi
 
BPI
2879337081
Jerome Shi
 
GCASH
09285550060
Jerome Shi
 
All deposits are nonrefundable unless the studio cancelled the production of the item you ordered.
 
Is shipping included?
Price posted is landed price already, it means shipping from studio to ph is included. Local shipping not yet. Lalamove,JRS and APCargo shouldered by the buyer.
For overseas customer, shipping fee will be determined upon the release of the item to calculate the shipping cost to your country. Contact us if you have any further questions.

 

Aftersales/Damages
Only items claimed within the alloted time can receive aftersales treatment. Record or document your unboxing video as proof. Be it minor or major break we will still try to ask for replacement even for minor parts but no guarantee. Studios only have a given timeframe for aftersales so only those who claimed within the 1-2weeks claiming period are qualified.

 

Can you also find old items?
Yes, Just send the picture and the name of the item you are looking for so we can try and check the price for the said item. You can contact us here on telegram, or on our facebook page
 
Note : There are no aftersales for this as these are old items already so studios and us wont be giving out any compensation for whatever damages. Please only proceed if you are willing to take the risk.
Please take time to read and send us a message for any further questions. Thank you!